Privacy policy

Our privacy policy - GDPR compliance - Latest update 25/05/2018

The Cook Stays takes your privacy serious!

All information provided by you is only used to ensure the best possible shopping experience.

All information is strictly confidential. Your information will not be shared, circulated, nor modified in any way without your previous consent.

 If you place an order with us, we request certain personal information. 

The type of information we collect is the following:

  • e-mail address
  • user profile category 
  • family name
  • first name
  • postal address(es)
  • your country
  • your company (professional customers)

We use this information for billing purposes and to complete your order. If we have trouble processing an order, we will use your contact information. Your telephone number is required for shipping purposes in case our shipping handler needs to contact you regarding the delivery.

Any financial information is handled via or payment gateway provider Multisafepay BV, with whom have a signed agreement. This information is not visible to us whatsoever.

Third Party data collectors

To ensure the correct execution of our services we use service providers.

These are not Third Party recipients but data processors. As an example, we use a cloud based web & accountancy applications, a marketing partner and Google Analytics. These parties all comply to the data processing policies as issued by and in accordance with I TasteTank bvba

At certain moments we are legally bound to share personal data with third parties, like national Internal Revenue Services. Apart from these legal obligations, we will not share any data with third parties without your previous and explicit consent.

Use of Cookies

Cookies can make a web site more useful and user friendly by personalizing information for visitors and by storing information about your preferences on our site. The use of cookies is an industry standard, and many major websites use them to provide useful features for their customers

Cookies are small text files that are embedded by accessing internet pages on a computer, tablet of mobile device. The following website, managed by TasteTank bvba, use cookies or similar techniques:


Most browsers are initially set up to accept cookies. If you prefer, you can set your browser to reject cookies. However, you will not be able to take full advantage of our web site if you do so.


Please accept cookies to help us improve this website Is this OK? Yes No More on cookies »