Privacy policy

Privacy Policy & GDPR Compliance Latest Update: 11th of January 2024

Introduction

At The Cook Stays, we are committed to protecting your privacy. This policy outlines how we handle your personal information to provide you with the best possible shopping experience.

Data Collection and Use

When you order from us, we collect the following information for order processing, billing, and customer support purposes:

  • Email address
  • User profile category
  • Family name and first name
  • Postal address(es)
  • Country of residence
  • Company name (for professional customers)

We use this information to fulfill your order, process payments, and communicate with you about your order. If there are any issues with your order, we'll use your contact information to get in touch.

Third-Party Data Processors

We work with trusted service providers who help us deliver our services. These include cloud-based web and accountancy applications, marketing partners, and Google Analytics. All our partners comply with GDPR and our data processing policies.

Legal Obligations

Occasionally, we might be required to share your data with legal authorities, like the Internal Revenue Services. Apart from these legal obligations, your data is not shared with third parties without your explicit consent.

Cookies

Our website uses cookies to enhance user experience. Cookies are small text files stored on your device. You can configure your browser to refuse cookies, but this might limit your ability to use certain features on our site.

Security Measures

We are committed to protecting your personal data. We use robust security measures to prevent unauthorized access, disclosure, or alteration of your information.

Data Retention

Your personal data is retained only as long as necessary for the purposes for which it was collected or as required by law.

Your Rights

Under GDPR, you have the right to access, correct, delete your personal data, and the right to data portability. For any requests or questions, please contact us at [contact details].

International Data Transfers

If we transfer data outside the EU, we ensure that the transfer complies with GDPR requirements.

Changes to Our Privacy Policy

We may update this policy from time to time. We will notify you of any significant changes and update the "Latest Update" date at the top of this policy.

Contact Us

If you have any questions about this policy, please contact our Data Protection Officer at [email protected] or

Age Verification

Since we deal with alcoholic beverages, we require users to verify that they are over the legal drinking age in their country.

Yours truly.

The Cook Stays

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